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Interested in learning more about our self-storage call center services for your facility? Contact us to schedule a call.

C3 CALL CENTER

Your Self-Storage Call Center Solution

If you are an owner or operator looking for a full-service self-storage call center to handle rentals, reservations and more, our C3 call center is your solution.

Integrating with the top management software, C3 provides access to recordings, collections and conversions and allows you to focus on the other aspects of your daily business.

With an average queue time of ten seconds, our agents field tens of thousands of calls monthly. With call center access 7 days a week/12 hours a day (in all four time zones), your tenants will receive best-in-class customer service.

self-storage call center

Our C3 Call Center Offers…

  • Unlimited calls
  • Unlimited rentals
  • Reservations and Leads
  • Payments
  • Customer Service
  • Automated collections (calls, texts and emails)

Monthly Pricing

*$350 setup fee

  • 0 – 250 units: $599
  • 251 – 500 units: $699
  • 501 – 1000 units: $799
  • 1,001+ units: Pricing to be determined after conversation
Tracking Lines & Usage for Managed Properties

*No. of Units Prices / Flat Usage Fee per location per month. Includes 10 tracking lines.

  • 1 – 250 units: $50
  • 251 – 500 units: $75
  • 501 – 1000 units: $100
  • 1,001 – 1,500 units: $125
Self storage call center pricing
Self storage call center pricing

Tenant Protection Plans

TPP ensures customers peace of mind when the unexpected happens.

  • Tenant Property Protection Secure
  • RV Park ‘n’ Protect

*Only available for C3 clients

A la Carte Marketing Services

Go Local Interactive Marketing + Website Services (Optional)
  • $650 (Location setup fee)
  • $410 a month – website creation, management and SEO

What We Handle

  • Website set-up and maintenance
  • SEO
  • Paid ads budget + recommendations

Things To Note

  • Your website will be templated and part of the Copper domain – this increases your rankings
  • You are responsible for answering reviews
  • You are responsible for your social media organic posting
self storage facility digital marketing