Our preferred self storage automation software vendors and tools.
When was Copper Storage Management established?
We started in 2019 and have grown significantly. We currently manage 100+ facilities nationwide.
How does your management model work?
We take the hassle out of day-to-day management. We handle marketing, collections, auctions, customer service, optional bookkeeping and more!
Will there be someone who goes to my facility? If so, how often?
Yes, we hire and train a 1099 employee who goes to the facility at least once a week. We also have Site Coordinators who oversee 10+ storages in your region, and handle vendor relationships, facility needs and more.
How long does the onboarding process take?
30+ days. We have completed the onboarding process in less than 30 days; however, we like to provide a 30-day window to Clients.
How long is the agreement?
Minimum 1 year.
What are your fees?
Fees are based on # of units. We will supply this information in an introductory call to ensure you are set up for success.
Who is my point of contact?
Any member of our operations team will be happy to assist you. You will receive their information during our onboarding process.
Do you offer tenant insurance?
We cover tenant insurance, rate increases, and payments.
What does the bookkeeping service include?
We use QuickBooks for basic bookkeeping (one account for every facility), we handle monthly P&L’s. You will handle your annual taxes.
How does Copper Storage Management handle auctions?
We have a designated auction team that handles the lien/auction process from start to finish (cutting locks, lien letters, scheduling, etc.) You do not have to lift a finger.
What type of locks do you use for overlocks?
We use Da Vinci locks. We release it once the bill is paid, and your tenant is texted a code for quick access.
Do you handle signage?
Yes, we handle on-site signage. We will order the appropriate external and internal signage for your facility.
What does the marketing with Go Local entail? And is it required?
We require all our clients to use Go Local’s services. This includes PPC, SEO, tracking on marketing spend, listings on Google, Yelp, Bing, etc.
Operations Center Questions
What are the operations center hours?
7 days a week; 12 hours a day including coverage for west coast.
Do the facility owners have access to the recorded phone calls?
Yes, you have the option to have access to the calls. You can get it turned on with storEdge directly.
Is there a way the facility owner can tell if the unit was rented online or after speaking with someone in the call center?
Yes, you will have access to rentals and occupancy. There are reports that are generated and show where the rental came from.
If someone calls in and is not comfortable renting the unit online, will the agent offer to rent the unit over the phone?
Yes, our operations center team will be happy to assist your tenants with renting units over the phone. 60%+ of rentals are on the phone with a live person.
Have additional questions?
Contact our team today and we’ll provide you what you’re looking for!
Copper Storage Management Blog
Keep up to date on Copper Storage Solutions News & Announcements!
Even though people seem to prefer self-service these days, some of your self-storage customers still want to talk to a live person when they need help. Employing a call center allows you to provide the service they need, even when you’re busy or the office is closed. Read more about the advantages of hiring one and how to form a successful partnership.
Dive deep into Terry Morrison's strategic journey with Equanimity Capital Partners. Discover his insights on the resilience of the self-storage model, the secrets behind his acquisition strategies, and why third-party management became his go-to choice. Plus, get a...
Amidst the global challenges of COVID, discover how Powell ventured into the self-storage domain, the role of remote management, and key industry insights.
In the self-storage world, choosing between hiring a facility manager or embracing automation to run an unattended facility can significantly impact your business's efficiency, cost-effectiveness, and customer experience. Each option has advantages and...
As the self-storage industry sees rapid growth, Ben Shirey sits down with Brett Copper, a millennial with deep roots in the business, to understand the forces driving this expansion. His insights might just surprise you. Dive in now!
Maintaining your self-storage facility is critical to safeguarding your belongings. While things like pest control and maintaining lighting might seem like something other than a top-of-mind priority, it is essential to customers who pay for ease and peace of mind...
Investing in self-storage facilities can be a lucrative venture. However, it is also important to pay attention to the challenges and costs that come with managing staff, customer service, bookkeeping, and marketing. The good news is there's another option — remote...
Using automation as an instrumental component of your business model is not a novel idea, but recent shifts in technology have expanded the possibilities of what automation is capable of. One might believe recent advancements would be most conducive for a tech...
Copper Storage Management is excited to announce the launch of C3, its call center only solution for self-storage owners and operators nationwide. C3 offers a full-service call center to handle rentals, reservations, and more. Integrating with the top management...
Across the United States, there are over 50,000 self-storage facilities. Of course, each of these facilities varies in size, but if the average storage facility holds about 564 units, that means there are about 2,800,000 units available nationwide. The self-storage...