3rd Party Self-Storage Management
Full-service remote management built to maximize performance.
Run a More Efficient, More Profitable Facility
Copper’s full-service management takes the pressure off your day-to-day operations. We combine remote management, expert oversight and proven operating systems to help owners boost revenue, maintain strong occupancy and deliver a customer experience that drives long-term retention.
Whether your facility is new, expanding or ready to level up, Copper Storage Management makes it easy to operate with confidence.
What You Get With Full-Service Management
Our comprehensive operating solution is designed to improve performance, reduce workload and keep your facility running smoothly.
Call Center Set-Up & Management
- Handle all inbound and outbound calls, including past-due outreach.
- Rent units, take payments, and resolve customer issues that don’t require owner approval.
- Escalate customer concerns that warrant owner involvement.
- Manage the past-due and overlock process.
- Upsell tenant insurance to increase ancillary revenue.
Revenue Management
- Build and manage dynamic pricing controls to maximize street rates.
- Create and adjust promotions based on real-time supply and demand.
- Increase long-term revenue by strategically adjusting tenant rates.
Lien & Auction Management
- Process delinquent accounts through the complete lien timeline.
- Cut locks and prepare units for auction.
- Set up and manage online auctions.
- Coordinate with auction buyers and handle payment processing.
Maintenance Consulting
- Provide direction for weekly on-site maintenance activities (owner-employed staff).
- Guide and coordinate on-site maintenance personnel on tasks such as unit cleaning, sitework, lock cuts and applying overlocks, and general facility upkeep and minor maintenance needs.
Marketing Services
- Manage website content and updates.
- Implement ongoing SEO and recommend a PPC budget strategy.
- Maintain listings on Google, Bing, and optional platforms like SpareFoot.
- Advanced chatbot technology with industry partner Swivl.
Basic Bookkeeping Services
- Establish merchant services for credit card processing.
- Set up bank accounts for credit card, check, and money order deposits.
- Pay monthly and recurring facility bills.
- Provide quarterly accounting reports detailing all collections and expenses.
Why Owners and Operators Choose Copper
Expertise You Can Trust
Our team manages facilities across the country with systems refined through years of hands-on experience. Learn more about our industry expertise here.
Modern, Tech-Enabled Operations
Automation plus human expertise gives you the best of both—fast service and reliable oversight.
Better Customer Experience
From leasing to move-in, we create a seamless, trustworthy tenant experience that improves retention and reviews.
More Time, Less Stress
We take care of the details so you can focus on strategy, growth or simply getting your time back.
